Great product, very sensitive, quick response.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Since I live alone and am of advancing age, I feel much safer knowing FastHelp is available if I have a personal emergeny. So far I have not had a reason to activate the device, for which I am thankful. Unfortunately it did get activated once and I immediately cancelled any call for 911 assistance without any problem.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Have not had to use so far. But it is comforting to have if needed.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
after i bought this it was a 100.00 dollars cheaper
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Only needs recharged every few weeks.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I had a problem with battery charging. Called Customer service, and they helped me out over the phone. Also sent me return sticker if that was necessary. Very Good service. Love the fact that there is no monthly fee.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
All the claims are true as stated in the newspaper as well as the web site
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
When I begun my order, I mistakenly entered a quantity that I really did not want. I assumed my order to not be completed/submitted, & that I could just start all over. Apparently, the FastHelp system assumes you have completed your request, and records what you have left "unfinished". I then placed a NEW order, entering the correct amount I wanted. After an extended period, I received not one, but two emails, each stating/'confirming" that I had placed separate orders. When I attempted to contact Customer Service's phone number, I encountered an automated message informing me that phone contact was not available, due to COVID-19 restrictions. I then contacted Customer Service's email address, and received a response within the time period stated/"promised". In that response, I was assured that the "original" order (of which I had provided a confirmation number) would be noted, and upon receipt I should just return it. Everything worked out as FastHelp Customer Service had "promised".
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I tend to walk alone, early in the morning. Having this personal safety device gives me safe feeling. I've purchased two more and sold them, at cost, to two good friends who don't have/or use computers. They're as pleased as I am.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I usually wear mine around my neck and it is very comfortable.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Great: there’s no middle of the night telling me that battery is low. 👍 Not so great: the device falls off my pants waist, which is the feature for which I bought it! 🤨
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Great product. Customer service is not so good. Cannot reach them.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Thanks for letting us know what you think of our product. Sorry if you had any inconvenience trying to reach us. Please email us support@fasthelpusa.com if you need anything. This information is on our website and owner's manual. We will respond to you within 1 business day either by phone or email, whichever works best for you.
no monthly fee
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
It connects and appears to be working good. I haven't had to use it , but I'm sure it will be fine. I wear it all the time.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Affordable , no extra charges, wear mine on my belt.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Not so Great: Sent to an address I didn't even recognize and refunded money without notice. Great: When I contacted them, they immediately sent a replacement to the Correct address at the original offer price. Great for customer service and to let all of us know they are HONEST!
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
It's convenient, easy, but luckily I haven't had to use it yet. It does make me feel better when I'm working outside though.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
This item makes me feel safer being alone. And I don't have to worry about a monthly fee.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Yes
charging device often
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Yes
Can’t seem to return it. Think it is a great tool, but have not set it up yet.
Did you purchase this for yourself or as a gift?Gift
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Not Sure
I find that it is easier to wear it on my wrist. The band is very comfortable and water resistant so I can wear it in the shower. Charging every night works well. Ohhh it is hooked up to satellite so it always knows where you are. Big selling point.!
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Loved the no contract. Would like to have the ability to change length of lanyard. Voice directions could be louder for hearing impaired. This product really gave my Mom a feeling of security when living alone. She called it her "lifesaver button".
Did you purchase this for yourself or as a gift?Gift
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The unit seems to connect to emergency services fine. My only challenge is keeping it adhered to my waistband despite a silicone case…the clip needs to be made tighter. Also disappointed that the battery cannot be replaced which means it might last for two years and then what?? Another unit must be purchased. Over the cost of a service being paid monthly it is still a good value I think.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Not Sure
Great size, easy to operate, I haven’t had to use it so can’t comment on how well it works….
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
have not had to use yet, but know it will help when I do. I love this program and tell many as it is reliable.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
As I age I'm quite aware the My five children are concerned about my well fair since they all live either hours or day away from me. So I'm trying very hard to do what I can do to alleviate their concerns. The price is very good and it fills the need that I need. I've share this unite to others that Know.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I enjoy having this device with me, I think it's great.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Sound is too low especially for the elderly. Must hold the red emergency button down at least 15 to 20 seconds before it activates the call to 911 (Also difficult for the elderly). Member lives in Bartlett, TN but it calls Memphis, TN, then when you give emergency address, 911 operator says Oh Sorry have to transfer you to Bartlett 911. It works but not as well as your advertisement.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Not Sure
I have already made 5 accidental 911 calls because of some extraneous item or body part pressing against the "FASTHELP". By recessing the call button this could be avoided.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Yes
No intermediate non medical person answers, you immediately are talking with the local 911 operator and have paramedics and ambulance within at your house in minutes. I've traveled from NM to CA to OR and always had service.
Did you purchase this for yourself or as a gift?Myself
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
