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COVID-19 Statement: To Our Valued Customers: We remain determined and committed in continuing to serve you with the highest customer service experience possible. Your call or email is very important to us. However, recent events related to the COVID-19 pandemic have presented challenges on how quickly we can answer your call or respond to your email.

For now, our customer service hours will remain the same. However, effective March 23, 2020 and continuing until further notice, please expect higher than normal answer or response times. Given this, our recommendation would be to please send an email to support@fasthelpusa.com and we will respond to you at our earliest convenience.

We thank you for your patience and loyalty and we look forward to everything returning to normal very soon!

Thank you!

To Order FastHelp™ 24 hours a day: 


(No customer service calls accepted)

Mailing Address:


7747 Supreme Ave., NW 

North Canton, OH 44720

To Contact Customer Service: 

Phone: 1-866-213-7710 

(Monday through Friday 8:30 a.m. to 5:00 p.m. Eastern

Excluding holidays)

Customer Service Email:

Please allow 2 to 3 business days for a response 

to your email inquiry