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FOR CUSTOMER SERVICE SUPPORT - COVID-19 POLICY CHANGE EFFECTIVE MAY 1, 2020


TO OUR VALUED CUSTOMERS: We remain determined and committed in continuing to serve you with the highest customer service experience possible. Recent events related to the COVID-19 pandemic have presented challenges on how we can best support you and also maintain the health of our valued customer service team members.


Effective May 1, 2020 and continuing until further notice, FOR CUSTOMER SERVICE SUPPORT, please send an email to support@fasthelpusa.com and we will respond to you at our earliest convenience, usually within ONE (1) business day from when you send your email.  Be sure to include your name, customer order number (if you have it), your address, best contact phone number for you in case we need to call you, and a brief explanation of what we need to do to support you.  Please know that no customer service support phone line will be answered effective May 1, 2020 and until further notice.


We thank you for your patience and loyalty and we look forward to everything returning to normal soon! 


Thank You and Please Be Safe!


To Order FastHelp™ 24 hours a day: 

1-866-964-3375 

(NO CUSTOMER SERVICE CALLS ACCEPTED)


Mailing Address:

FastHelp™ 

7747 Supreme Ave., NW 

North Canton, OH 44720


Customer Service Email:
support@fasthelpusa.com 

Please allow 1 to 2 business days for a response 

to your email inquiry